Instagram, Chat Payment

06 Jun 2023 Balmiki Mandal 0 Digital Marketing

Instagram Chat Payment: A New Way to Shop and Sell

Instagram has launched a new feature called Chat Payment, which allows businesses to accept payments directly in their Direct Messages. This is a convenient and seamless way for customers to shop and pay, without having to leave the Instagram app.

How it works

To use Chat Payment, businesses must first enable the feature in their Instagram Settings. Once enabled, businesses can send payment requests to customers in Direct Messages. Customers can then pay using a debit card, credit card, or PayPal.

To make a payment, customers simply tap the payment link in the Direct Message and enter their payment information. Once the payment is complete, the seller will be notified and can then ship the product or service to the customer.

Benefits of Chat Payment

Chat Payment offers a number of benefits for both businesses and customers:

  • Convenience: Customers can make payments without having to leave the Instagram app, making for a more seamless shopping experience.
  • Security: Payments are processed through Meta Pay, a secure payment platform.
  • Transparency: Businesses can track payment requests and payments received in their Instagram Insights.

How to use Chat Payment

If you're a business owner, you can enable Chat Payment in your Instagram Settings. To do so, follow these steps:

  1. Go to your Instagram profile and tap the three lines in the top right corner.
  2. Tap Settings and then Business.
  3. Tap Chat Payment and then Enable.

Once you've enabled Chat Payment, you can send payment requests to customers in Direct Messages. To do so, follow these steps:

  1. Open the Direct Message conversation with the customer.
  2. Tap the $ icon in the bottom left corner.
  3. Enter the amount of the payment and add a description.
  4. Tap Send.

The customer will then receive a payment link in the Direct Message. They can tap the link to enter their payment information and complete the purchase.

If you're a customer, you can use Chat Payment to make purchases from businesses that have enabled the feature. To do so, follow these steps:

  1. Open the Direct Message conversation with the business.
  2. Tap the payment link in the Direct Message.
  3. Enter your payment information and complete the purchase.

Conclusion

Chat Payment is a new and convenient way to shop and pay on Instagram. It's a great way for businesses to increase sales and for customers to have a seamless shopping experience.

BY: Balmiki Mandal

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