Question Answering in Natural Language Processing

02 Jun 2023 Balmiki Mandal 0 AI/ML

Question answering (QA) is a natural language processing (NLP) task that seeks to automatically answer questions posed by humans in a natural language. QA systems are often used to provide users with quick and easy access to information.

There are two main approaches to QA: extractive and generative. Extractive QA systems identify the answer to a question in a pre-existing text. Generative QA systems, on the other hand, generate the answer to a question from scratch.

Extractive QA systems are typically more accurate than generative QA systems, but they are also more limited in their ability to answer complex questions. Generative QA systems are more flexible, but they are also more prone to errors.

QA systems are used in a variety of applications, such as:

  • Search engines: Search engines often use QA systems to provide users with quick and easy answers to their questions.
  • Customer service: Customer service chatbots often use QA systems to answer customer questions.
  • Education: QA systems can be used to provide students with personalized learning experiences.
  • Research: QA systems can be used to help researchers find relevant information from a large corpus of text.

QA is a challenging NLP task, but it is a valuable one. As QA systems continue to develop, we can expect to see them used in even more applications.

Here are some of the most common challenges in QA:

  • Natural language understanding: QA systems need to be able to understand natural language questions. This is a challenging task because natural language is ambiguous and can be expressed in a variety of ways.
  • Information retrieval: QA systems need to be able to retrieve the relevant information from a large corpus of text. This is a challenging task because large corpora of text can be very noisy and contain a lot of irrelevant information.
  • Answering complex questions: QA systems need to be able to answer complex questions that require reasoning and common sense. This is a challenging task because complex questions can often be ambiguous and require the system to understand the context of the question.

QA is a complex task, but it is a valuable one. As QA systems continue to develop, we can expect to see them used in even more applications.

BY: Balmiki Mandal

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